Cancellations and rescheduling policy
: Cancellation notification must be received 10 business days prior to the training date. Upon notification, your registration fee will be refunded less a $100 non-refundable processing fee. Any cancellations beyond the 10 business days are non-refundable, but the course fee can be applied towards another training course, webinar, or an OST Global Solutions training product. No refunds will be made for the cancellation of a rescheduled course. Courses need to be rescheduled at least 24 hours in advance because we have to print the materials. As we constantly update the materials, they cannot be reused for another class. If a registrant didn't request to reschedule and simply doesn't show up on the day of the class, they forfeit the ability to reschedule. Attendee substitutions may be made at any time. Payment must be received prior to the course date. No-shows are liable for the full class fee.
Additional Information: If you would like to discuss whether this class is right for you or have any other questions, please call 301-384-3350
during normal business hours.
Other Types of Payment:
If you’d like to pay by check and send us an invoice, please send an email to firstname.lastname@example.org
(NOTE: the payment must be received prior to the course start date).